A spreadsheet becomes a critical system. People copy the same data between tools. An off-the-shelf product almost fits, but the work still happens outside it. I map the process with the people using it, identify what your existing platforms can do and scope the software needed to close the remaining gap.
01
Business process and product design
Define users, tasks, permissions, decisions and success criteria. Plan the user experience, screens, data model and technical architecture, with an implementation specification your team can review before the build.
02
Custom SaaS and internal applications
Build a focused application around the agreed workflow: a request portal, operations console, dashboard or shared business tool. Scope account boundaries, roles, administration and hosting according to who will use the system.
03
APIs, identity and system integration
Connect the application to your identity provider and existing business systems. Design SSO, access roles, APIs, webhooks and background processing alongside the interface, with clear ownership of the data moving between them.
04
Rebuild and operational handover
Replace a fragile internal app or consolidate a manual process in stages. Plan data migration, acceptance checks, recovery, deployment documentation and ongoing ownership so your team can operate what has been built.